Our Mission
It is the mission of Disabled Persons Action Organization to provide quality and effective individualized services to developmentally disabled children and adults in Jefferson and Lewis counties. The services are primarily geared to helping families cope with the stress of caring for their disabled loved ones.
History






Disabled Persons Action Organization (DPAO) was founded in 1974 and incorporated in 1976 by Joseph L. Rich, then a WWNY Radio and TV anchor, who began the not-for-profit organization part-time from his home. DPAO is a non-profit, tax-exempt organization dedicated to providing quality, effective, and individualized services for developmentally disabled children and adults in Jefferson and Lewis Counties. Its mission is to help families cope with the challenges of caring for their disabled loved ones. Today, DPAO serves over 500 children, adults, and their families, and is the region’s primary provider of overnight and hourly respite services for individuals with developmental disabilities living at home.
In the early years, with no state funding available, Mr. Rich began organizing concerts as a volunteer to raise funds to meet the needs of individuals with developmental disabilities and their families. The success of these events led to the establishment of a Summer Concert Series. Not long after, the State Office of Mental Retardation (now the Office for People with Developmental Disabilities) agreed to match DPAO’s fundraising efforts, and later fully funded many of its programs—though only for a set number of individuals. Concert fundraising continued to cover additional needs. While public funding has grown over time, the concerts remain vital, supplementing special needs programs, supporting a safe and healthy environment for those served, and contributing over one million dollars annually to the Northern New York economy.
Over the last five decades, DPAO has experienced tremendous growth, now employing more than 200 full- and part-time staff. Volunteers play an important role in many programs and fundraising events, helping DPAO fulfill its mission and strengthen the quality of life in the region.
Staff
Board of Directors
Our Board of Directors collaborates closely with executive leadership to strengthen our agency’s infrastructure, ensuring we provide exceptional service to the families and individuals we support.
Honorable James P. McClusky
PRESIDENT
The Honorable Justin F. Brotherton
BOARD MEMBER
Karen Jobson
BOARD MEMBER
Paul Norton
BOARD MEMBER
Kenneth P. West
BOARD MEMBER
Dixie Lehmen
BOARD MEMBER
Donna Draper
BOARD MEMBER
Bill Hartman
BOARD MEMBER
Leadership Team
Jefferson County Staff
The leadership at DPAO is committed to providing high quality programs, services, and resources for families and individuals.
Chelsea LaClair
CORPORATE COMPLIANCE OFFICER / QUALITY ASSURANCE
Phone: (315) 782-3577, Extension 238
Email: CLaclair@DPAO.net
Emmy Newell
SELF-DIRECTION PROGRAM MANAGER
Phone: (315) 782-3577, Extension 233
Email: ENewell@DPAO.net
Maddyson Russell
SHORT TERM RESPITE COORDINATOR
Phone: (315) 782-5285, Extension 231
Email: MRussell@DPAO.net
Robert Mullin
DAY HABILITATION COORDINATOR
Phone: (315) 782-5285, Extension 232
Email: RMullin@DPAO.net
Lewis County Staff
Tina Nortz
FREE STANDING RESPITE COORDINATOR, RECREATION COORDINATOR, HOURLY WAIVER RESPITE COORDINATOR
Phone: (315) 376-8327
Email: TNortz@DPAO.net
Careers at DPAO
Looking for meaningful work that makes a difference close to home? Join the DPAO team and help support children, adults, and families throughout Jefferson and Lewis Counties.
We’re always looking for compassionate, dependable people who want to build a career rooted in service, dignity, and community impact.